About 4 babies are born every second, which is 385,000 babies every day, amounting to 140 million births annually. As alarming as those figures are, it can be twice as daunting if you are a customer experience (CX) specialist for a premium retailer operating in the baby goods industry.
The increase in people who depend on a growing company’s success, as well as the scrutiny it places on its leaders, can be daunting, and often require bouts of introspection. Nothing aids this process better than dipping into a book. These four treasured books could help leaders in their journey.
In the wake of the global resignation trend, companies resorted to drastic measures to retain their top performers. They quickly learned that it is impossible to buy loyalty. Here are some things to consider when trying to ensure your team’s happiness.
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