We all remember how Amazon started. In 1994, at Jeff Bezos garage, just a few employees selling books online. At that time, this small team was in charge of every single step of the operation. Nowadays, that could not be farther from the truth. Can you imagine Jeff answering the phone to give customer support? We definitely can’t. He’s a little bit busy exploring space.
Amazon, Apple, Netflix, Samsung, Walmart, and thousands more. When you look at big, powerful companies, do you wonder how they do it? How can they handle all that work and still be innovative? How is it possible they work year-round without any glitches? How can they keep on growing and expanding at such exceptional rates? The answer is they all share a secret. And you can find out just what it is by reading along.
The truth is, Amazon and other successful companies have been keeping a secret from you. Companies that grow fast, export their products globally, provide excellent customer support and implement great marketing strategies have one thing in common.
The secret is outsourcing! And as luck would have it, you can get your hands on the same business model that can help boost your growth (Psst! It also has endless benefits!). While this might not be the magic formula or deep-buried secret you may have been expecting, outsourcing is a widespread practice among companies for one main reason: it works.
Leading companies don’t waste their time, efforts, and money doing every single thing by themselves. They hire another company (who just happens to be an expert in their field) to handle certain aspects of their operations to save costs, improve efficiency, and boost revenue. Below, we’ll discuss the main reasons any company should consider outsourcing as an addition to their current business model.
Remember Cinderella? The part when she was crying because she wanted to go to the ball, but she had no dress, carriage, or shoes? But then, something magical happened. Her fairy godmother appeared and made all her problems go away. Well, an outsourcing company is just like a fairy godmother! It can help you solve different company issues: from manufacturing products to providing customer support, the possibilities are endless. Also, if Cinderella had thought to hire an outsourcing partner, she would have found a way to get every task done and still go to the ball.
There are many reasons why every company, big or small, should consider outsourcing one or more of their activities. If you’ve ever heard the phrase if you want something done right, do it yourself, we’re here to tell you that it’s a downright lie that can keep your company from attaining success. When you try to do everything yourself, you limit your company’s potential for growth. Think about it again: is there any famous company that doesn’t outsource any part of their process? The answer is no. Everyone outsources at least a small piece of their business processes.
To get down to the nitty-gritty of this article, here are the five most important reasons why every company should start considering having an outsourcing partner:
“Time is really the only capital that any human being has and the only thing he can’t afford to lose.” – Thomas Edison
Proper time management is crucial for success, making this is one of the most important reasons to consider outsourcing. Think about it: if you didn’t have to handle your customer support, production, or marketing efforts, how much time would you save? And how would you use that time?
Companies can spend weeks or even months trying to find the right people to build a particular in-house department. After that, they need to train the new hires before they can do any work. Why go through all the effort when you could just outsource a team of experts that can start working from day one? Delegating mundane, time-consuming processes to external agencies will help you focus on your core business processes. You get rid of complicated tasks that are hard to manage and let the experts take care of everything. The work gets done at a fraction of the cost and allows you to reap all the benefits.
Also, when you speed up your processes, you can achieve your goals faster! Companies can buy new technology, hire more human capital, and get more financial resources. But they can never get their time back.
The 24/7 advantage is one benefit only outsourcing can give you. It means that since your company can work 24 hours a day, 7 days of the week, you’ll be making money while you sleep! Thanks to the timezone difference, you can provide around-the-clock service to your customers when you outsource. While this might seem like the sweetest of dreams, it can become a reality with an outsourcing partner!
Cost-effectiveness is one of the first reasons many businesses start thinking about outsourcing. When you hire full-time employees, there’s little room to cut costs. Paying for medical expenses, training, travel expenses, incentives, etc., can end up draining your company’s wallet. Bear in mind that you also need to procure all the equipment they will need to work with (like laptops and phones), as well as renting a space for them so they can show up to work. When you add everything up, the amount of money needed can reach absurd proportions.
But when you outsource, you pay only for what you need! Your outsourcing partner will cover these costs, providing you with a ready-to-start team that you don’t need to train or procure for. This allows you to avoid large expenditures, which means you can utilize your capital for new investments or anything else your company needs!
“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” – Jeff Bezos
We hate to break it to you: DIY isn’t going to work. Doing everything by yourself leaves a lot of room for mistakes. These mistakes, big or small, can then affect the quality of your services. By outsourcing and leaving it to the experts, you leave no room for errors! This means that you will improve your overall quality, making your service stand out from the competition. And the best part is that high-quality equals satisfied clients, resulting in more sales!
There’s a massive advantage to sitting back and letting the experts handle it. Aside from having more time on your hands, you can also learn from what they’re doing. A different point of view, insights you never imagined, and tips you didn’t know existed will all be laid out in front of you. Since they’re experts, you will be learning from the best!
Outsourcing will definitely make your life easier. Plus, you will have all the benefits that come with having the right outsourcing partner, like cost-effectiveness, time-saving, and stress reduction!
Are you ready to make your life easier? Reduce your costs? Save time and effort? Provide higher quality services to your customers? If your answer to all of the above is yes, then outsourcing is definitely for you.
The difference between Boldr and other outsourcing companies is that we don’t believe in cookie-cutter approaches. Every client is different and unique, so each one of them deserves a personalized solution. Our clients’ needs become our own, their KPIs dictate our processes, and their tools are the ones we use as well – whether it’s customer support, data management, or sales enablement.
Remember our Cinderella reference? We’re here to take care of all your needs, just like magic. A wave of our outsourcing wand and bibbidi bobbidi boo! Fairy godmother, Boldr style. Who knows, maybe you’ll have so much free time that you’ll be exploring space right next to Jeff! In any case, you can get a free consultation for your business right here.