Case Study

Thanks to Dallas for sharing his outsourcing experience with us. If you’d like to learn more about Dallas and the amazing Popspots team, you can

Thanks to Caillin for sharing her outsourcing experience with us. If you’d like to learn more about Caillin and the amazing GasBuddy team, you can

There are two types of customer service reps you’ll encounter. One who prioritizes company policies over customer needs, and is eager to wrap up transactions

Customer Centricity is at the heart of a great customer experience. Brands that put in the effort to delight customers at every encounter — from

Holidays can be a stressful time for consumers and businesses. According to research by Freshdesk, customer service queries increase by 75% during this time. It is

UrbanStems focuses on the quality of the flowers they deliver and the very exceptional and human way in which those flowers are delivered. Every company strives

The Asian Development Bank was established in 1966 and continues to be the largest multilateral finance institution in the world to date. Since its inception, ADB has

In my previous blog post, I talked through Simon Sinek’s “The Infinite Game,” broke down the book’s core principles, and mapped them onto Boldr’s ethos. One of

Read the full Q&A: How Coassemble Decided to Outsource Key Processes to the Philippines Thanks to Dimity for sharing her outsourcing experience with us. If

The Octane AI team recently received powerful news that any business supporting eCommerce would celebrate: an invitation to join the Shopify Plus certified technology program.

Cratejoy partners with Solvvy and Boldr to Transform Support and Power Productivity Cratejoy experienced extraordinary success after launching in 2014. This preeminent subscription box marketplace

UrbanStems is DC-based online flower delivery startup whose goal is “building the Hallmark of our generation.” With hip and modern branding, the company offers sustainably-sourced