At Boldr one of our main core beliefs revolves around celebrating our team’s diversity and cultural background while encouraging a work-life balance. Because we have a team operating in Canada, we wrote this article to explore the meaning behind Canada’s traditions.
At Boldr we are always on the hunt for talent in the most unlikely of places. We became acutely aware of the advantages of acknowledging an individual’s strengths instead of what might be holding them back. While we were looking for a more uplifting way of determining a person’s worth in a company, we discovered Gallup.
In July 2023 a group of Boldr volunteers visited The Home for the Golden Gays in Pasay City, Philippines. We received such a warm welcome and shared an afternoon filled with laughter and conversation. read more about our visit.
For the second year in a row, Boldr has claimed its spot on the Inc. 5000 list, ranking No. 1192. We take great pride in this achievement as it is the result of a collective effort from our teams and our clients.
In 2020, Boldr teamed up with Tractive. During a visit to our offices in the Philippines, we discussed how Tractive’s decision to outsource aided their growth journey and expansion by offering 24/7 multilingual customer support.
Boldr partnered with OneChild in the Philippines to support 42 Dumagat children living in Sitio Karahumi. The collaboration aimed to establish a satellite Hope Center within the community to address the needs of the children and their families. Here’s how Boldr got involved.
Outsourcing partnerships can reduce operational costs for businesses while improving the quality of their services. With access to highly skilled talent, cultural affinity, and operational flexibility, Mexico has emerged as a preferred destination to establish these partnerships. But, how do they create value and impact?
We are excited to partner with a visionary furniture brand like Floyd because they are as enthusiastic about making a difference in the world as we are. When they were looking for an outsourcing partner, they wanted a specific partner that would add value ad a personal touch to their existing CX team. Our enriching journey with Floyd, as with all our amazing clients, showcases the importance of partnering with the right company.
We were eager to learn more about leveraging AI from our partners, so we hosted a webinar about deploying AI and automation in customer support. CX legends Laura McDonald and Chad Wegrecki shared their experiences. Here are our key takeaways.
With our sights firmly set on making a positive difference in the communities where we operate, we want to take this time to share what’s been happening during the months of May and June this year.
With support teams across the globe, we aim to provide uninterrupted support for our clients and their customers. In South Africa, this meant finding creative ways to curtail load-shedding interruptions. Here is how we prepared and empowered our team members during blackouts.
As the year gains momentum, we keep driving towards our ultimate goal of uplifting communities through the remarkable initiatives that our team members bring to our attention. Here is a recap of what happened during the months of March and April this year.
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