Community
Working with Boldr: A Game-Changer in the World of Outsourcing
As an industry, there are many pros and cons to outsourcing. However, my experience as a single mom working at Boldr has completely changed my perspective
News
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News
Social media lights up for International Childhood Cancer Day
On #InternationalChildhoodCancerDay we partnered with AMANC Yucatan to host a social media funding drive. Nothing could have prepared us for the community’s response. The results were heartwarming and inspiring. Here’s what happened:
Outsourcing
Introducing AI to the modern CX team
AI is no new friend. It’s been around for years. And no, it is not here to take your job. It could, however, soon become your coworker. By adopting AI early on, you could be setting your CX teams up for success. Here’s how.
Community
Boldr’s Community Impact Round-Up: November and December 2022
Nothing beats giving back to the community. Here is a round-up of some of the activities we committed ourselves to in the final months of 2022.
Community
Preserving heritage through community initiatives
At Boldr we believe that cultural art forms can enliven and uplift a community. By lending a hand, we were able to help this local dance group to pursue their dream of performing at an acclaimed event.
Outsourcing
Email etiquette: easy tips to ward off unprofessionalism
Because modern workplaces have become more casual, we’ve put together this list of best practices for email etiquette that will help you to look your best when sending emails.
Media
A Small Change with a Big Impact: Launching our Strategic Business Units
As we look back at 2022, we saw an opportunity to do even more to support our clients. Here’s a quick look at our new Strategic Business Units and how they will help us to streamline our customer experience.
Media
CX webinar sheds light on inclusivity in the workplace
Earlier this month, we hosted our first webinar about the challenges of making CX more inclusive. Here’s are some tips from the experts.
Community
Making a difference with socks and shoes
Many of us want to give, but without the means giving is not always possible. Without Boldr’s emotional and financial support we would not be able to give back to our communities.
Media
The Manifest honors Boldr as a valued service provider
For almost six years, Boldr has rendered specialized customer support services to companies whose operations required a more flexible business process solution. As a result, we have been named one of the most reviewed service providers in the world.
Outsourcing
Will AI replace the human element of the outsourcing industry?
Artificial Intelligence has arrived and it is reshaping technology as we know it. While the legal and ethical ramifications of AI have yet to be grasped and require a governing framework to mitigate the risks, it raises the question: Can AI be used as a force for good?
Media
Digital skills training: the long-term solution for the modern workplace
On 9 November, Boldr launched consecutive partnerships with two digital skills institutions in the Philippines. While this has previously proven to be an effective approach to skills creation, it is fast becoming a powerful way to drive systemic change.