
High-Level Customer Support Trends During COVID-19
As a company, we’ve been planning and preparing for COVID-19 in some way since January. As we shifted into planning to responding to an absolutely incredible
As a company, we’ve been planning and preparing for COVID-19 in some way since January. As we shifted into planning to responding to an absolutely incredible
A Quick Take on the 2020 Customer Experience Summit Hosted by Kustomer, Tethr, and Challenger Here at Boldr, we’re craving discussion and learning; as a
According to a study conducted by Grand View Research Inc., the global business process outsourcing market is expected to reach USD 405.6 billion by 2027 at
There comes a time in every young business’s life where they need to figure out whether it’s time to get an outsourcing partner or not.
Our CEO David Sudolsky had an incredible opportunity of sharing fresh insights on DataCamp’s podcast DataFramed. This episode featured an interesting take on the status of women
Outsourcing has really evolved since its inception. During its early stages, outsourcing served a cost-saving function, moving manufacturing jobs to lower-cost, developing nations. So, the
David Sudolsky at the stage. (Photo by Dawan Robinson) Last December 1st, we were honored to have our CEO, David Sudolsky, as one of the
Over the last 50 years, outsourcing has undergone huge shifts. It has evolved from its most basic definition: one company contracting with another to perform
Having a customer experience strategy is essential to achieving high customer retention rates, reduced customer churn, and increased revenues. That’s why it should be a
In this episode of “Quora Corner”, David is taking on outsourcing questions from people who may be on the fence about this business solution. Because
Outsourcing- especially in the Philippines- is a very common strategy for companies who want to scale their business. But most don’t know what it is,
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