With the holiday season around the corner, retailers are scrambling to get structures in place to ease the flow of business. Here are some obstacles to avoid in your seasonal planning.
Outsourcing specialists and CX professionals gathered in Denver this September to attend ElevateCX. Here’s a breakdown of what went down.
Our decision to expand Boldr’s operations into Canada was a relatively easy one, though it took a lot of researching and planning. We are excited to introduce our Canadian team, and share why we decided to branch out to Canada.
In a time when fast fashion and garment production was gaining notoriety in terms of poor supply chain and labor practices, Patagonia emerged as the gold standard for ethical production and sustainable business practices. Boldr took a page out of their book and applied it to our approach to ethical outsourcing.
Disasters can happen anywhere in the world and can affect countless of individuals, families, and businesses. So what even counts as a disaster? How can businesses better manage risk exposure to disasters?
About 4 babies are born every second, which is 385,000 babies every day, amounting to 140 million births annually. As alarming as those figures are, it can be twice as daunting if you are a customer experience (CX) specialist for a premium retailer operating in the baby goods industry.
The increase in people who depend on a growing company’s success, as well as the scrutiny it places on its leaders, can be daunting, and often require bouts of introspection. Nothing aids this process better than dipping into a book. These four treasured books could help leaders in their journey.
In the wake of the global resignation trend, companies resorted to drastic measures to retain their top performers. They quickly learned that it is impossible to buy loyalty. Here are some things to consider when trying to ensure your team’s happiness.
“Teach someone to fish and you feed them for a lifetime.” At a time when long-term solutions and accountability are in short supply, we are obligated to revisit this tired phrase with a clear mind. If we hope to ameliorate living standards across the globe, we need to think of ways to apply this reasoning to the modern business world.
The interview process has undergone tremendous changes after the introduction of digital platforms. As a result, interviews can be conducted from anywhere in the world. While there are minor drawbacks, it is helpful when looking for ace team members who will add value to the company.
The Philippines have staked its claim on a large slice of the outsourcing pie. However, following recent legislative changes, the question is whether outsourcing is set to outgrow the freelancer community.
Many businesses are apprehensive about how paying a living wage could significantly impact their bottom line and their financial stability. There are concerns that paying a living wage could drive up expenses, which would impact pricing, making them more expensive and less competitive. This is a case for paying a living wage.
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