How to Vet an Ethical Outsourcing Partner
Business Process Outsourcing (BPO) is a common practice among companies that allows them to...
Imagine you’re nine months into your contract with your outsourced tier-one...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
“How does your company make a real impact by existing?”
B Corp Month has come to an end, but we sure had a blast! If you missed any of...
Chad Wegrecki has joined our team as Boldr's new Director of Implementations....
As the annual celebration of B Corp Month 2024 comes to an end, we are thrilled...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Earlier this year, Neil Smith, the VP of Technical Support at Iterable, sat...
Armon Nasrollahi, Director of Client Support at Interfolio, recently met up...
For a business operating mostly online and servicing a global clientele, our...
During the final days of December 2023, Boldr achieved one of its most...
Two years ago, we reached a critical point in Boldr’s journey which pivoted its...
Customer support and CX have undergone radical transformations over the last...
You are a CEO or CX/CS leader of a growing e-commerce or SaaS company. You are...
Customer Relationship Management (CRM) is the heartbeat of modern businesses,...
When Liz Hettler, Director of Customer Experience at Showroom and Feather...
Business Process Outsourcing (BPO) is a common practice among companies that allows them to...
The latest Support Driven Leadership Summit occurred in Oakland from 14-15 November and sparked...
At the latest ElevateCX community gathering in Atlanta, the Boldr team connected with fellow CX...
Recently, Liz Hettler, Director of Customer Experience at Showroom, representing our client...
You have considered the benefits of outsourcing and made the decision to outsource part of your...
Over the last couple of years, business process outsourcing (BPO) has become a familiar business...
It has been exactly two years since we received our B Corp status. Two years is a milestone...
Urth needed an outsourcing partner to help augment their support services when they experienced...
What lies behind us and what lies ahead of us are tiny matters compared to what lies within us. –...
Mandela Day is an international day of remembrance and celebration dedicated to the life and legacy...
Boldr has been at the forefront of a significant change in how it compensates its team members. In...
Broadening access to equitable employment is part of Boldr’s mission. It feeds into our Theory of...