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Blog

Boldr Canada
Media

Why Boldr is expanding into Canada

Our decision to expand Boldr’s operations into Canada was a relatively easy one, though it took a lot of researching and planning. We are excited to introduce our Canadian team, and share why we decided to branch out to Canada.

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Boldr disaster proofing your company
Outsourcing

Disaster-proofing your business

Disasters can happen anywhere in the world and can affect countless of individuals, families, and businesses. So what even counts as a disaster? How can businesses better manage risk exposure to disasters?

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Boldr Babybjorn outsourcing ethically
Case Study

Celebrating the birth of every new customer at BabyBjörn

About 4 babies are born every second, which is 385,000 babies every day, amounting to 140 million births annually. As alarming as those figures are, it can be twice as daunting if you are a customer experience (CX) specialist for a premium retailer operating in the baby goods industry.

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Boldr CEO Founder Leadership books
News

Books for the discerning leader

The increase in people who depend on a growing company’s success, as well as the scrutiny it places on its leaders, can be daunting, and often require bouts of introspection. Nothing aids this process better than dipping into a book. These four treasured books could help leaders in their journey.

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How to retain your top talent
Outsourcing

How to retain your top talent

In the wake of the global resignation trend, companies resorted to drastic measures to retain their top performers. They quickly learned that it is impossible to buy loyalty. Here are some things to consider when trying to ensure your team’s happiness.

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boldr ethical outsourcing
Community

Driving change through skills creation and impact sourcing

“Teach someone to fish and you feed them for a lifetime.” At a time when long-term solutions and accountability are in short supply, we are obligated to revisit this tired phrase with a clear mind. If we hope to ameliorate living standards across the globe, we need to think of ways to apply this reasoning to the modern business world.

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living wage boldr outsourcing
Outsourcing

The Case for Paying a Living Wage in the BPO Industry

Many businesses are apprehensive about how paying a living wage could significantly impact their bottom line and their financial stability. There are concerns that paying a living wage could drive up expenses, which would impact pricing, making them more expensive and less competitive. This is a case for paying a living wage.

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