Purpose-Driven Outsourcing Blog - Boldr

Purpose-Driven
Outsourcing Blog

Your #1 Source for Thought Leadership
in the Outsourcing industry
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Nov 26, 2021

As everyone knows, the last few years have been challenging in many ways. They have made us reevaluate our priorities and helped us realize that gratitude is not something we should practice just on Thanksgiving. It should be something we do every day. For everyone at Boldr, it has been a very challenging yet extremely […]

What We’re Thankful For This Year
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Oct 30, 2021

Are you afraid of the dark? Ghosts? Clowns? Our childhood fears, although sometimes may seem irrational, can end up translating into our adult life, permeating the way we do things. One example is when fear influences the way we do business. Who isn’t afraid of risk? Or losing their investments? Or not meeting their KPIs? […]

The Spooky Side of BPOs
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Oct 27, 2021

In the words of Tina Turner (but, you know, with a marketing spin): what’s sales enablement got to do with lead generation? In one word: everything. So not in the words of the famous singer, lead generation isn’t a second hand emotion when it comes to sales. When done right, lead generation can become your […]

What’s Sales Enablement Got To Do With Lead Generation?
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Oct 13, 2021

Want to know the secret to a successful, fast-growing company?  We all remember how Amazon started. In 1994, at Jeff Bezos garage, just a few employees selling books online. At that time, this small team was in charge of every single step of the operation. Nowadays, that could not be farther from the truth. Can […]

5 Reasons To Outsource
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Oct 12, 2021

Boldr has always been a mission-driven labor of love. A place where the personal meets the professional. Remaining Curious, Authentic, and Dynamic requires a space of honest reflection and development. Our Company, Clients, and Community are ever-evolving, but our Purpose holds true: help people grow and connect. This Purpose gained new meaning as we entered […]

How Boldr Is Helping Us Go Home
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Sep 30, 2021

Or Closing the Loop on Business Resiliency and Transformation in Response to COVID-19 On September 17th, Forbes ran a profile on Boldr and our approach to purpose-driven outsourcing. Humbled and overwhelmed. It was a proud moment for the company because of what we’ve been through the past 18 months (as people, as a company), but […]

Post-Traumatic Growth in Outsourcing 
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Sep 21, 2021

Customer service, customer support, customer satisfaction. All three go hand in hand to provide an excellent client experience that can drive your sales, boost your brand loyalty, and reduce your churn. Simple enough, right? However, what’s not easy-peasy-lemon-squeezy is actually providing world-class customer service. As Theodore Roosevelt once said: “People don’t care how much you […]

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