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Careers

Start Your Career
With Us

At Boldr, we foster an
environment where
the energetic, the curious, and
the passionate thrive.

We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Job Openings

HubSpot Developer | Work From Home
Full time - Apply before 28 May

What Is Your Role
As a HubSpot CMS Expert, you’ll have two primary responsibilities: content management (blogs, email, etc.) and marketing automation (list building, CRM, any systems that integrate with HubSpot). You’ll help transform our client’s various strategies into results using the HubSpot platform. You will implement and iterate on business processes using automation and conversion tools as well as reporting and analytics features of HubSpot. Your job is to use the platform’s best practices to problem-solve and implement great marketing ideas.


Why Do We Want You
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

● Build new reporting and dashboards in HubSpot.
● Collect, upload, and integrate new sources of contact data.
● Upload all blog posts to HubSpot and create dynamic emails within HubSpot.
● Set up and maintain web code in new blog posts and landing pages..
● Compile blog post lists to find and categorize content.
● Monitor, review, analyze and report on all marketing and email automation initiatives.
● Chasing down, cleaning up, enriching, and uploading webinar attendee lists to the necessary
platforms.
● Set up and maintain integrations with other systems, especially Salesforce and Drift.
● Manage HubSpot contacts in collaboration with a Salesforce administrator.
● Refine and help create new workflows and optimize overall processes.
● Research best practices, trends and new technology to increase the effectiveness of digital marketing
initiatives, and more!

Sr. IT Network Administrator
Full time - Apply before 06 June

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

As the Sr. IT Network Administrator for Boldr, you are responsible for supporting our business units regarding IT related issues, tasks. This includes hardware, network, software, and other technical support to the company. You specialize in network administration, planning ,implementation and troubleshooting, and making sure that the organization's network and infrastructure is up and running.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

  • Responsible to provide assistance on all around IT support for the Team
  • Setup Computers and other peripherals on workstations for the company.
  • Research and assist in deployments specializing on networking infrastructure.
  • Follow proper procedures and documentations indicated by the IT Manager.
  • Proactively identify/report/assist/solve any unticketed IT-related issues.
  • Participate on selected IT projects.
  • Work on shifting schedules, holidays, with possibility of working over the weekends every now and then.
  • Lead in Establishing ,Maintaining ,Securing and Updating the organization’s internal network and infrastructure .
  • Practice best networking and infrastructure practices to and for the organization.
  • Monitoring network traffic, opening investigations for infected workstations.
  • Prepare reports designated to you by the head of the IT department.
Inbound Marketing Specialist
Full time - Apply before 13 June

Job Overview

In this role, you will be responsible for delivering high-quality inbound deliverables (KPIs, website and blog analytics, reporting, campaigns) to address our customers’ business challenges and marketing objectives.

In this role, you will:

● Aid in the coordination of inbound campaigns and strategies

● Learn inbound best practices, with the strategic intent of delivering high quality inbound assets

● Help to identify customer’s business objectives, challenges, and key success metrics ● Work with our Inbound Marketing Strategist to provide recommendations based on marketing analytics and inbound assessment to address key business and marketing challenges

● Work with our Inbound Marketing Strategist to develop inbound performance reports to analyze and monitor inbound strategy effectiveness

● Work with Inbound Marketing Strategist to perform portal audits to identify areas of opportunity

● Help to provide continued assistance with inbound marketing activities ● Learn how to develop lasting relationships with retainer customers to ensure ongoing service.

Responsibilities:

● In HubSpot

○ Support in launching campaigns in HubSpot

○ Build out workflows

○ Build out customer lists

○ Flow copy

○ Create email and landing pages from developed templates

● Client Relationship:

○ Take notes and provide meeting recaps

○ Prep agenda with Strategist

● Project Management:

○ Support in building out tasks in our project management system

○ Gather functional estimates from specific resources

○ Support with managing project schedules and translating customer updates into deliverables

Marketing Technology Specialist | HubSpot
Full time - Apply before 11 June

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

As a HubSpot CMS Expert, you’ll have two primary responsibilities: content management (blogs, email, etc.) and marketing automation (list building, CRM, any systems that integrate with HubSpot). You’ll help transform our client’s various strategies into results using the HubSpot platform. You will implement and iterate on business processes using automation and conversion tools as well as reporting and analytics features of HubSpot. Your job is to use the platform’s best practices to problem-solve and implement great marketing ideas.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

  • Build new reporting and dashboards in HubSpot.
  • Collect, upload, and integrate new sources of contact data.
  • Upload all blog posts to HubSpot and create dynamic emails within HubSpot.
  • Set up and maintain web code in new blog posts and landing pages..
  • Compile blog post lists to find and categorize content.
  • Monitor, review, analyze and report on all marketing and email automation initiatives.
  • Chasing down, cleaning up, enriching, and uploading webinar attendee lists to the necessary platforms.
  • Set up and maintain integrations with other systems, especially Salesforce and Drift.
  • Manage HubSpot contacts in collaboration with a Salesforce administrator.
  • Refine and help create new workflows and optimize overall processes.
  • Research best practices, trends and new technology to increase the effectiveness of digital marketing initiatives, and more
Team Captain | Sales Account
Full time - Apply before 15 March

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

As the Team Captain, you will be responsible for the day-to-day management of one of our Sales Development teams. You will drive the execution of outbound sales initiatives and will serve as a point of escalation for issues outside the authority of a team member. You will be responsible for ensuring that the team delivers high-quality services and that they meet their KPI targets. You will also be working with the Service Delivery Manager as well as the People Manager to identify growth and development opportunities for the team members.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

Account Management

  • Ensure that team’s performance are aligned with long-term success of the team, the company, and the customers
  • Meet and exceed appointment and pipeline targets, and plan to ensure consistent execution
  • Identify, sponsor, and drive continuous improvement of technology and process enhancements that improve Client service, drive efficiency, and mitigate risk
  • Relay consistent issues to Service Delivery Manager in a timely and efficient manner
  • Establish Self as a trusted advisor and senior point of contact and escalation for internal and external clients and key stakeholders

People Management

  • Work with the People Development Manager to make recommendations for their team member’s growth and career path, and assist in making a comprehensive training plan for them.
  • Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management

  • Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews
  • Ensure that team members are properly trained and working consistently to meet client needs
  • Ensure that the team meets company and client-specific KPI targets

Logistics

  • Ensure that team members and equipment needs are met to sustain service levels
  • Recommend/suggest relevant alternatives to the product or tool being used by the company

External Communications

  • Be familiar with the client’s key contacts, unique requirements, and operating processes
  • Implement policies related to the Client’s products
  • Contribute to the ongoing development of customer support and success processes
  • Demonstrate mastery on the company and Client’s offerings (i.e. its product and services)
  • Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
  • Identify opportunities for continuous improvement and additional client value, discussing directly with the Service Delivery Manager
Social Media Content Writer
Full time - Apply before 29 April

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

  • Regularly produce various content for social media posts
  • Provide engaging text and image content for the client’s social media accounts
  • Give high-level overviews on episodes or blog posts which can be formatted into longer form posts for different platforms
  • Edit content produced by other members of the team
  • Collaborate with other departments to create innovative content ideas
Technical Recruitment Lead
Full time - Apply before 28 May

Job Description

What Is Your Role

As a Technical Recruitment Lead, you are responsible for overseeing the recruitment process in its entirety and ensuring that your team members are being provided proper support. This includes designing and modifying recruiting procedures, recording recruiting metrics, supervising the recruiting team, and monitoring the team's performance.

Why Do We Want You

We are on the lookout for impact-driven, life-long learners who are passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

What Will You Do

Team Supervision

  • Ensure that the Talent Acquisition team continuously supports the business strategy, goals, shared values, and philosophy of the organization.
  • Ensure that the Talent Acquisition team follows the set standard process to ensure the efficiency of all projects.
  • Monitor the performance of the Talent Acquisition team.
  • Continuously provide developmental activities to the team members.

Client Management:

  • Develop and maintain a healthy relationship with all recruitment stakeholders, and ensure proper information is being disseminated to the concerned parties.
  • Maintain a healthy relationship with RPO partners, and ensure that vendor policies are being followed.
  • Assist various business units and establish appropriate human capital requirements.
  • Provide subject matter expertise in all staffing policies and processes, and maintain knowledge on all equal employment opportunity regulations.
  • Schedule and conduct job intake meetings for all assigned hiring requests.
  • Sit down with stakeholders to do monthly account health checks, building rapport, and trust with the hiring team.
  • Understand all requirements by having consistent sync up and immersion with hiring managers.

Candidate Management:

  • Manage all recruitment channels (referrals, headhunters, online channels) and, if needed, research and recommend new sourcing channels/methods.
  • Perform networking activities to promote Boldr and open roles.
  • Source candidates through active and passive recruitment.
  • Perform the initial stage of the recruitment process: screening, written assessment, and initial interview.
  • Manage candidate interview schedules with the hiring team.
  • Monitor the candidate referral tracker, and ensure all candidates are being processed.
  • Ensure implementation of the TA-initiated incentives.

Administrative and Miscellaneous:

  • Update onboarding and other presentation materials for the Talent Acquisition Team as necessary.
  • Maintain knowledge on all industry trends to ensure compliance with all recruitment guidelines and assist recruitment teams in designing all performance standards.
  • Manage and maintain recruitment databases/trackers.
  • Prepare reports to clients and leads as necessary.
  • Conduct yield rate checks monthly on assigned accounts.
  • Undertake an in-depth review of current selection methodologies, making recommendations for, and implementing change.
  • Reviewing online portfolios and resumes to pre-screen candidates.
  • What success is for you
  • Ensure at least an 80% pass rate (Quality).
  • Ensure 100% day-to-day deliverables and targets are met. (Timeliness).
  • Ensure 100% compliance with TA processes and company policies and values (Compliance).
  • Ensure 100% accuracy and timely updating of candidates and trackers
  • Create and implement marketing and impact partnerships and events for talent attraction.
  • Coach team members to ensure zero escalations from stakeholders.
Accounting Associate
Full time - Apply before 15 May

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

  • As an Accounting Associate, you will handle invoices, Accounts Receivable and Accounts Payable, payroll and timekeeping files. You will help shape one of the Client’s financial operational practices. Your mission is to coordinate efforts with the client to ensure proper flow and maintenance of data.

Why Do We Want You

  • We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic

What Will You Do

  • Execute data entry assigned tasks while ensuring defined quality and productivity targets are met
  • Identify opportunities to enhance new and/or existing processes as they arise
  • Report deficiencies in processes or tools during execution to ensure timely completion of reports


Sales Development Representative | Work From Home
Full time - Apply before 29 June

A Sales Development Representative interacts with clients’ customers to provide them with information to address inquiries regarding products and services. In addition, you deal with and help resolve any customer complaints.

  • Reach out to potential customers to produce real opportunities by asking qualifying questions
  • Understand the products inside and out and articulate our value proposition clearly
  • Based on qualification, get an agreement from the customer to speak to a Sales Representative
  • Work closely with sales teams to schedule qualified leads in accordance with approved sales management guidelines
Senior Graphic Designer
Full time - Apply before 14 May

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in-store to help you level up your skillset.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

As the Senior Graphic Designer, you will support us with a whole gamut of visual assets. As a young Company, Boldr is establishing its presence online and this is where your talents will be instrumental. Your mission is to fashion graphic designing that will express our purpose, values, and unique culture. We're looking for a passionate and energetic person who has an eye for design, digital illustration, and digital layouts and can create stunning visual stories for Boldr clients and that will also help people engage with Boldr as a brand in the digital marketing space.Part of your mission is providing an amazing experience to all the clients of the Marketing Department which involves internal and external clients for Sales Enablement services. Ultimately, you will help the Marketing Manager ensure the design team delivers thumb-stopping designs even on tight deadlines.

We're looking for a passionate and energetic person who has an eye for design, typography, and layouts (print and digital) and can create stunning visual stories that will help people engage with Boldr as a brand.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

  • Refresh Boldr’s visual strategy as needed to make sure that they’re fresh, relevant, while still maintaining the Boldirifc look and feel.
  • Lead junior designer(s) in providing high-quality outputs for our existing or potential clients in a timely manner, which includes reviewing their work and providing constructive feedback.
  • Conduct training sessions for other graphic designers. This includes process training and design forums.
  • Provide design layouts for general graphic design needs and requirements such as ads, banner ads, posters, desktop publishing requirements, out of home (billboards) layouts, etc.
  • Work with the Creative Director in creating concepts and design original pieces while still maintaining brand consistency and keeping User Experience in mind.
  • Shift between Marketing and operational works as coordinated with the Creative Director.
  • Research and learn about industry developments and tools and how we can apply them.
  • Communicate and facilitate the art execution and overall strategy for design projects.
  • Efficiently provide design output for Boldr’s Sales Enablement clients.
  • Create Boldrific materials as requested by the internal team within the timelines stated in the Marketing Request Guidelines
Senior Customer Advocate | Customer Support
Full time - Apply before 14 June

What Is Your Role?

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

Why Do We Want You?

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic

What You Will Do:

  • Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
  • Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
  • Ensure proper and timely escalation of issues to meet internal and external expectations
  • Driving FAQ and content ideas
  • Data analysis and reporting
  • Identify opportunities and recommendations for continuous process improvement
  • Deliver service excellence and maximize customer service and satisfaction
  • Work with the external team to stay updated on products and service knowledge
Team Leader
Full time - Apply before 29 April

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • We’ve got training sessions in store to help you level up your skill set.
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.
  • We have rest and relaxation benefits. You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.
  • We also cap off every week with a bit (a lot) of competitive board games.

What Is Your Role

As the Team Captain, you will be responsible for the day-to-day management of one of our Sales Development teams. You will drive the execution of outbound sales initiatives and will serve as a point of escalation for issues outside the authority of a team member. You will be responsible for ensuring that the team delivers high-quality services and that they meet their KPI targets. You will also be working with the Service Delivery Manager as well as the People Manager to identify growth and development opportunities for the team members.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

Account Management

  • Ensure that team’s performance are aligned with long-term success of the team, the company, and the customers
  • Meet and exceed appointment and pipeline targets, and plan to ensure consistent execution
  • Identify, sponsor, and drive continuous improvement of technology and process enhancements that improve Client service, drive efficiency, and mitigate risk
  • Relay consistent issues to Service Delivery Manager in a timely and efficient manner
  • Establish Self as a trusted advisor and senior point of contact and escalation for internal and external clients and key stakeholders

People Management

  • Work with the People Development Manager to make recommendations for their team member’s growth and career path, and assist in making a comprehensive training plan for them.
  • Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed

Performance Quality Management

  • Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews
  • Ensure that team members are properly trained and working consistently to meet client needs
  • Ensure that the team meets company and client-specific KPI targets

Logistics

  • Ensure that team members and equipment needs are met to sustain service levels
  • Recommend/suggest relevant alternatives to the product or tool being used by the company
  • External Communications
  • Be familiar with the client’s key contacts, unique requirements, and operating processes
  • Implement policies related to the Client’s products
  • Contribute to the ongoing development of customer support and success processes
  • Demonstrate mastery on the company and Client’s offerings (i.e. its product and services)
  • Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved
  • Identify opportunities for continuous improvement and additional client value, discussing directly with the Service Delivery Manager

Billing Specialist
Full time - Apply before 14 June

Your responsibilities

  • Following up on outstanding Accounts Receivables
  • Helping customers make changes to their payment profiles
  • Process refunds, update complex billing profiles, troubleshoot billing issues
  • Supporting, troubleshooting and solving customer problems, when needed
  • Supporting all internal teams with customer payments
  • Recommending and implementing process, and policy improvements
Customer Advocate | Night Shift
Full time - Apply before 07 June

What is your role?

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

Why do we want you?

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic

What you will do:

  • Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
  • Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
  • Ensure proper and timely escalation of issues to meet internal and external expectations
  • Driving FAQ and content ideas
  • Data analysis and reporting
  • Identify opportunities and recommendations for continuous process improvement
  • Deliver service excellence and maximize customer service and satisfaction
  • Work with the external team to stay updated on products and service knowledge
Salesforce Cloud Consultant
Contractual - Apply before 23 April

What You'll Like About Us

  • Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
  • We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
  • With you on Boldr’s side, we’ll tackle social responsibility initiatives together.

What Is Your Role

As a Salesforce Cloud Consultant, you will be responsible for spearheading our client’s Salesforce implementation and migration. You will work closely with client stakeholders to understand their needs and build sustainable solutions to meet their business requirements.

Why Do We Want You

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

What Will You Do

  • Take the lead in the client’s Salesforce implementation
  • Build our client’s dashboard to manage data, and design analytics to track key Sales Cloud metrics.
  • Gather information from key stakeholders to establish a baseline for designing Sales and Marketing solutions to meet business requirements
  • Design applications and interfaces that maximize user productivity.