Customer Support

We used to rely on temporary staff to resolve data concerns that are critical to our business . We made the decision to move this work to Boldr, and they have proven to be a trusted and effective partner time and again. Boldr has become an integral part of our company. We now rely on them to handle even more of our work, and know it is in great hands. They are a catalyst for our team, helping us maintain focus on our big opportunities by making it simple to extend our team globally.

I have always been impressed with the consistency and organization of my team at Boldr. I only have to explain things once, and what I receive back is clean and thoughtful work product each and every time. They are truly an extension of our business, and knowing that they work to give back to the community remains a clear reflection of the compassion and honesty of the leadership team.

As an online flower-delivery company, we're no stranger to certain periods of extreme seasonality. We've learned that we need a partner who's flexible enough to accommodate our changing staffing requirements. Boldr is our trusted partner for customer support outsourcing, not just on our peak months but throughout the year. They really act as an extension of our Customer Happiness team.