Customer
Experience

Level up from good-enough to world-class. We deliver great customer experience every time, on any channel.

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Email Support

We make sure we add value to every interaction. Our Customer Advocates have a knack not only for solving inquiries but also for delighting your customers.

Voice Calls

Just one phone call can leave a lasting impact on your customers. Our Customer Advocates genuinely enjoy helping others, going above and beyond to make your customers feel happy and valued.

Chat Support

Chatbots work best for simple, repetitive questions. But for higher value queries? Our Live Chat gurus are the way to go.

We'll Use What You Use

(But here are some of the tools we’ve already mastered.)

Zendesk

Freshdesk

LiveAgent

Salesforce

Slack

Facebook

Salesforce Pardot


LiveChat

And More!

Why We're Awesome

-if we do say so ourselves...

There's a human behind every conversation, so you can forge customer relationships -- not just transactions.

We are available to support you 24/7, 365 days of the year.

Let our work speak (pun intended!) for itself

Don't just take it from us.

Ask our clients!

We used to rely on temporary staff to resolve data concerns that are critical to our business. We made the decision to move this work to Boldr, and they have proven to be a trusted and effective partner time and again. Boldr has become an integral part of our company. We now rely on them to handle even more of our work, and know it is in great hands. They are a catalyst for our team, helping us maintain focus on our big opportunities by making it simple to extend our team globally.
Steve Goldenberg Interfolio Founder, President & Chief Product Officer
01 / 03
I have always been impressed with the consistency and organization of my team at Boldr. I only have to explain things once, and what I receive back is clean and thoughtful work product each and every time. They are truly an extension of our business, and knowing that they work to give back to the community remains a clear reflection of the compassion and honesty of the leadership team.
Guggan Datta Recity Founder & CEO
02 / 03
As an online flower-delivery company, we're no stranger to certain periods of extreme seasonality. We've learned that we need a partner who's flexible enough to accommodate our changing staffing requirements. Boldr is our trusted partner for customer support outsourcing, not just on our peak months but throughout the year. They really act as an extension of our Customer Happiness team.
Seth Goldman Urbanstems CEO
03 / 03

Other Solutions

Data Management
Customer Experience
Sales Enablement
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