When it comes to building custom teams, we take it a step further.
Our team members become a part of your company, adopting your values, KPIs, and company culture to deliver the best results.
Purpose-driven outsourcing addresses the primary failures, misses, and limitations of traditional outsourcing. Beyond jobs, Boldr creates long-term career paths for Team Members. Instead of exporting the wealth and value created by frontline Team Members, Boldr reinvests in the communities where our Team Members live and work.
As a result of our purpose-driven outsourcing approach, Team Members are more engaged, committed, and aligned with Boldr and the clients we partner with. As a result of more engaged and committed Team Members, our clients are able to rethink what can be outsourced, expanding from transactional, repetitive, back office tasks to nuanced, complex work streams like drafting, architecture, business intelligence, engineering, software QA, and revenue retention and churn prevention (to name a few).
Purpose-driven outsourcing is how Boldr helps clients rethink what can be outsourced and what outsourcing can be.
We refer to end to end customer service as the full customer journey your clients experience as you grow and evolve. You can join in at any moment, but we adapt to your needs and goals to ensure you provide the necessary support to your consumers while you grow and thrive along the way.
Yes! We work and adjust to what you need. This includes seasonal support for any of our services, including customer service. In fact, it’s one of the things we do best!
Reach out to us today to learn more about what we do (and how we can make it work for you).
Again, yes! Custom projects are our specialty. We will build a custom global team that adapts to your specific project’s needs and deadlines. You can leave the heavy lifting to us.
Tough question? Not really. Our answer is our “why”. We’re focused on fixing what’s wrong with outsourcing by:
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